Complaints Resolution Forums

For Motor Benefits intimation & Queries: For Lahore: 042-111-308-308, for Karachi: 021-111-567-567 or 021-111-308-308, & for Islamabad: 051-111-308-308. For Health Benefits Query & Approvals: 042-345-03333. For Non-Health/Non-Motor: 111-308-308 (if dialing from other than Landline, dial the area code for Lahore (042), Karachi (021) & Islamabad (051) before the number) Email ID: report.claims@igi.com.pk

COMPANY’S OWN COMPLAINT HANDLING INFORMATION
For Investor related complaint please contact Ms. Saniya Saeed Khan, Company Secretary

Email: Saniya.khan@igi.com.pk

Contact: 9221-35368937

SECP Investor Complaints Section

DISCLAIMER:
“In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”